As the User Experience Lead, I worked and lead the initiatives on our products and services, design ops and additional marketing content. Mentoring another designer, we worked on defining the visual UI, the global brand components, the user experience and the user testing behind our products.
- Tackled complex cybersecurity topics to design and elegant “Encrypt-to-Anyone” solution Drove design and content strategy for web-based engagement platform
- Established and grew UX function (strategy, research, design, content strategy, design ops)
- Mentored, encouraged, and led a talented team of product designers
- Prepared design deliverables (user stories, information architecture, etc.) to facilitate conversation and drive alignment
- Facilitated efficient, engaging workshops with multi-disciplinary teams to inform solution design
- Provided data-informed strategic direction for product; managed product roadmaps
- Engaged people with lived experience in product design (interviews, usability studies, beta testing)
